Management Team

Find out more about our management team at Forrest Contact (previously Forrest Marketing Group).

Richard Forrest

Founder

Richard has managed and coached sales teams around the world. In 2006 Richard founded Forrest Marketing Group (now Forrest Contact) to surround himself with a team of people who were equally passionate about sales.

Richard is the author of The Ultimate Guide to B2B Sales Prospecting which details the 4 steps to unlock your hidden market. Richard’s proven approach to sales prospecting has been the basis of Forrest Contact’s success and as a result Forrest Contact have generated millions of dollars of new business for our clients.

Renee Beck

Managing Director

Renee has worked across all areas of contact centre management over the past 20 plus years. Her experience includes many of Australia’s leading outsourcers where she has worked on thousands of complex and demanding campaigns. Having also worked on the client side she understands firsthand what Forrest Contact’s clients require.

In her role Renee is responsible for the overall running of the business, managing both our sales and operations capabilities and making sure that we deliver great results to our clients.

Michael Kanjo

Head of Delivery

Michael Kanjo is a results-driven leader with over 15 years of expertise in contact centre operations, customer success, and service delivery. As Head of Delivery at Forrest Contact, Michael oversees client campaigns, driving measurable outcomes, improving sales conversions, enhancing lead generation, and fostering service excellence.

Known for optimising processes and inspiring high-performing teams, Michael’s experience includes building successful contact centres, managing diverse teams across industries, and implementing data-driven strategies to enhance efficiency.

At Forrest Contact, Michael is focused on strengthening client relationships by ensuring each campaign delivers exceptional results, from boosting lead generation and sales conversions to delivering outstanding service. His dedication to continuous improvement and strategic leadership makes him a key contributor to Forrest Contact’s success.

Annie Clemenger

Director of Client Services - Wine

Annie brings a wealth of experience and expertise to her role. With a proven track record in the wine industry across Sales, Events, Marketing, Public Relations and Retail, Annie has demonstrated an exceptional ability to understand the unique challenges and opportunities wineries face in today’s market.

Her strategic approach to client services is marked by a dedication to fostering meaningful and lasting relationships with wineries. Annie’s commitment to delivering unparalleled customer satisfaction is reflected in her team’s personalized approach, ensuring that each winery receives tailored solutions that align with their specific goals.

Annie plays a pivotal role in driving the success of Forrest Contact’s Wine client services, making her an invaluable asset to both the company and the wineries she services.

Rebecca Fox

Business Development Manager

Bex – as she prefers to be known – is a tenacious Business Developer who loves nothing more than building successful, long-lasting client relationships.

She brings a wealth of knowledge and experience to the Forrest Contact team, drawn from over 20 years’ experience in Events, Real Estate and Recruitment.

High energy, and with a very British sense of humour, she works closely with the Operations and Account Management team to deliver excellent campaign results for her clients.

Lyndal Vozzo

Senior Account Manager

Lyndal has worked across a wide range of industries, bringing extensive experience in market research, digital data collection, campaign management, sales, and marketing. Passionate about delivering successful client outcomes, she excels at bringing ideas to life and acting as the conduit between concept, strategy, execution, and delivery.

With a strong background in account and project management, Lyndal thrives on the diversity that comes with working across different clients, industries, and campaign objectives. Her strategic mindset, attention to detail, and proactive approach enable her to manage complex campaigns while consistently delivering exceptional results.

Dedicated to building long-term relationships, Lyndal works closely with clients to understand their goals, develop effective solutions, and create partnerships built on trust and collaboration. Her solutions-focused approach, combined with a genuine commitment to client success, has made her a valued partner to both clients and Forrest Contact team.

Positive, energetic, and genuinely enjoyable to work with, Lyndal is known for her passion for food, horse racing, and her relentless commitment to delivering outstanding client results.

Amanda Demir

Business Support Officer

Amanda has been with Forrest Contact for several years operating in multiple capacities including Sales, Recruitment and Quality Assurance. Amanda uses her experience across the breadth of Forrest Contact’s operation to provide deep insights and support to both the management team and operational staff.

Owen Richards

Managing Director - Air Marketing Group

Owen was Forrest Contact’s Operations Manager for eight years. Over this time Owen designed and managed over 1,500 telemarketing and lead generation campaigns.

Owen returned to the UK to launch our sister company, Air Marketing Group in February 2016. Air’s UK office gives Forrest Contact the ability to provide telemarketing and call centre services to our international clients.