Resources
Discover our webinars, expert sales advice videos and Richard Forrest’s book –
The Ultimate Guide to B2B Sales Prospecting.
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What Makes a Great Outbound Sales Script in 2025?
Effective Strategies for SaaS Lead Generation
Building a High-Converting B2B Sales Pipeline
Common B2B Lead Generation Mistakes (And How to Fix Them)
Customer Service Outsourcing in Australia: Essentials
B2B Lead Generation Agency Melbourne: Effective Strategies
Sales and Marketing Alignment: Aligning for Better Leads
The Power of Onshore Lead Generation for B2B Sales
Outsourced Lead Generation ROI: What Businesses Get Wrong
Mastering Multi-Channel B2B Lead Generation
Lead Generation for Professional Services Firms
Increase Sales & Satisfaction with an Outsourced Contact Centre
Lead Generation Company Sydney: What to Look for in a Provider
Essential Contact Centre Overflow Solutions for Customer Loyalty
Why Fast Lead Follow-Up is Crucial for Sales Success
What Is a Lead Generation Company and Why Do You Need One?
Leads Without Action Are Lost Revenue: Why Follow-Up Is the Missing Link in Lead Generation
How Forrest Contact’s B2B Outreach Drives Sales and Engagement
Why Outsourcing Lead Generation to Forrest Contact Works
The Power of Telesales: Why Calls Still Convert Better Than Emails
The Most Common Lead Generation Mistakes And How to Avoid Them
The Role of a Contact Centre in a Multi-Touch Sales Process
The Best Lead Nurturing Strategies for High-Ticket Sales
Why B2B Companies Struggle with Lead Generation
The Role of Contact Centres in Crisis Communication
The Psychology of Customer Service: Why First Impressions Matter
5 Signs You Need to Outsource Your Customer Support
Customer Experience in 2025: The Future of Contact Centres
Scaling Your Business with an Outsourced Sales Contact Centre
How Contact Centres Improve B2B Sales Conversions
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Each week we handle thousands of inbound and outbound phone calls, responding to customer enquiries, building brand awareness and uncovering sales opportunities.
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