Forrest Marketing Group has re-branded to Forrest Contact

Management Team

Find out more about our management team at Forrest Contact (previously Forrest Marketing Group).

About Us | Forrest Marketing Group

Richard Forrest


Richard has managed and coached sales teams around the world. In 2006 Richard started Forrest Marketing Group (now Forrest Contact) to surround himself with a team of people who were equally passionate about sales.

Richard is the author of The Ultimate Guide to B2B Sales Prospecting which details the 4 steps to unlock your hidden market. Richard’s proven approach to sales prospecting has been the basis of Forrest Contact’s success and as a result Forrest Contact have generated millions of dollars of new business for our clients.

For more information about Richard, please visit his website

Renee Beck

Managing Director

Renee has worked across all areas of contact centre management over the past 20 plus years. Her experience includes many of Australia’s leading outsourcers where she has worked on thousands of complex and demanding campaigns. Having also worked on the client side she understands firsthand what Forrest Contact’s clients require.

In her role Renee is responsible for the overall running of the business, managing both our sales and operations capabilities and making sure that we deliver great results to our clients.

Rebecca Fox

Business Development Manager

Bex – as she prefers to be known – is a tenacious Business Developer who loves nothing more than building successful, long-lasting client relationships.

She brings a wealth of knowledge and experience to the Forrest Contact team, drawn from over 20 years’ experience in Events, Real Estate and Recruitment.

High energy, and with a very British sense of humour, she works closely with the Operations and Account Management team to deliver excellent campaign results for her clients.

Annie Clemenger

Director of Client Services - Wine

Annie brings a wealth of experience and expertise to her role. With a proven track record in the wine industry across Sales, Events, Marketing, Public Relations and Retail, Annie has demonstrated an exceptional ability to understand the unique challenges and opportunities wineries face in today’s market.

Her strategic approach to client services is marked by a dedication to fostering meaningful and lasting relationships with wineries. Annie’s commitment to delivering unparalleled customer satisfaction is reflected in her team’s personalized approach, ensuring that each winery receives tailored solutions that align with their specific goals.

Annie plays a pivotal role in driving the success of Forrest Contact’s Wine client services, making her an invaluable asset to both the company and the wineries she services.

Luci Hollands

Account Manager

Having worked in high performing sales teams across a variety of industries including construction, real estate & property styling, Luci soon discovered that her passion is derived from delivering consistent & successful results for her clients.

Luci provides the commitment & dedication that her clients require, instilling great confidence they’re in the best possible hands.

Known for her refreshing enthusiasm & endless positivity, Luci is a born communicator with a passion for professional service that exceeds expectations, while her compassionate & diplomatic personality ensures the entire process is streamlined & stress free.

Fiona Leeder

Account Manager

Fiona has over 20 years’ experience within Business Development, Sales and Account Management roles across a diverse range of industries including Recruitment, Business Coaching and Residential Construction.

A born storyteller with a cheeky sense of humour, Fiona is highly adept at building trusting relationships and identifying the challenges and goals of small to medium business’s in their day-to-day operations and broader business objectives. With this insight, it is her passion to provide support and guidance to achieve and deliver amazing results for her clients.

John Lex

Manager, Inbound Customer Service Team

John has worked in high performing sales, lead generation and administration teams for over 25 years. He brings with him extensive sales, training and leadership experience across many industries and companies.

John started with Forrest Contact in 2016 within the outbound Lead Generation Team, and now manages our Inbound Customer Service Team, providing customer service overflow support for our clients.

John focuses on improving communications with our clients so they can focus on their company growth and confidently leave the business of customer service to Forrest Contact.

Brandon McKittrick

Manager, Lead Generation Team

Brandon has extensive experience leading and managing multi-channel contact centers for industry leaders such as Salmat, Salesforce and The Probe Group.  He specialises in running sales, lead generation and customer service teams.

Brandon believes in a holistic approach to ensuring client/customer outcomes, encompassing technology, detailed analytics and reporting, in-depth training and most importantly a positive working environment.

Amanda Demir

Business Support Officer

Amanda has been with Forrest Contact for several years operating in multiple capacities including Sales, Recruitment and Quality Assurance.  Amanda uses her experience across the breadth of Forrest Contact’s operation to provide deep insights and support to both the management team and operational staff.

Owen Richards

Managing Director - Air Marketing Group

Owen was Forrest Contact’s Operations Manager for eight years. Over this time Owen designed and managed over 1,500 telemarketing and lead generation campaigns.

Owen returned to the UK to launch our sister company, Air Marketing Group in February 2016. Air’s UK office gives Forrest Contact the ability to provide telemarketing and call centre services to our international clients.

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