Who We Help
We help sales, marketing and customer service teams achieve their goals and objectives by providing the resources and expertise when you need additional support.
Supporting Sales Teams
Outsourced Sales & Business Development
We can provide a complete outsourced sales solution or supply resources and expertise when you need additional support. Our solutions are tailored to suit your business needs and we operate as an invisible extension of your sales team to help you achieve your sales targets.
Our sales agents are conversation experts. They build rapport, uncover needs and generate qualified sales leads, giving you a long-term sustainable pipeline of new sales opportunities.
If you are looking for outsourced sales support, Forrest Contact can help.
Many businesses struggle to generate the consistent number of quality sales leads that will enable them to achieve their revenue, profit and growth objectives.
Forrest Contact can help your sales team generate qualified sales, by opening sales conversations with your potential prospects and setting appointments for your sales team to meet with. In the past year, we’ve uncovered sales opportunities that have resulted in millions of dollars in new business for our clients.
We’re experts at pitching and selling over the phone. We have the skills to help you begin a range of lucrative new business relationships.
Forrest Contact has worked with hundreds of sales teams across countless industries, products and services. Have a look at some of our success supporting Sales Teams in our Results Spotlight.
Our Services for Sales Teams
Lead
Generation
One of the biggest challenges facing businesses is getting their sales team in front of enough new prospects.
Our lead generation campaigns extend your market reach and build brand awareness. We present your product or service to hundreds of key decision-makers every week and we open up new sales opportunities for your team to meet with.
Appointment
Setting
Our appointment setting services save you time, money and stress. Our quality systems and purpose built technology ensures all appointments generated meet your specified qualification criteria. With your sales team meeting with more qualified sales leads, they start to close
more sales.
Lead
Nurturing
Lead nurturing campaigns ensure the many prospects interested in your products or services, but who are not yet ready to buy, stay in your pipeline. We provide you with a systematic lead nurturing process. Through personal conversations we maintain regular contact with your database of prospects, providing a long-term sustainable sales pipeline.
Supporting Marketing Teams
Outsourced Customer Engagement
We support your marketing initiatives with our agents delivering the right message at the right time to your customers and prospects. Our call centre agents are the secret superheroes behind our clients’ success. Representing some of Australia and New Zealand’s best-known brands, our team is highly skilled and trained to promote your brand with every conversation they have.
One of the biggest challenges facing marketing departments today is engaging customers and prospects in a crowded market. We partner with you to create personalised conversations, promoting your brand and creating engaging customer experiences.
We tailor a strategy to support your marketing programs and achieve your objectives. Our agents are experts at creating engaging and effective customer experiences, helping you create long-term brand loyalty. Over the years we have supported many marketing projects across a wide range of industries.
Our Services for Marketing Teams
Lead
Nurturing
B2B lead nurturing services keep businesses connected with their prospects throughout the sales cycle, maximising sales conversion and maintaining a strong sales pipeline.
Customer
Engagement
Customer engagement delivers timely, relevant and personalised messages to customers to create and maintain an emotional connection to your brand.
Market
Research
Through customised market research campaigns, we help you better understand your customers, their preferences, opinions and behaviours.
Our Services
Customer Engagement
We specialise in nurturing valuable connections that strengthens brand loyalty.
Lead Generation
With a keen understanding of your industry dynamics and target audience, we create B2B lead generation strategies tailored to your business needs.
Telemarketing
Whether it’s introducing new products, promoting services, or nurturing relationships, our contact centre telemarketing strategies are designed to drive sales and foster lasting connections.
Customer Service
Our inbound customer service team consists of trained experts. We can help you maintain and enhance your levels of customer satisfaction.
Premium Wine Sales
We help wine producers in Australia and New Zealand build brand awareness, while delivering millions of dollars in wine sales to our
clients every year.
Contact Centre and BPO Solutions
Redefining Customer Experience Excellence with Forrest Contact’s Contact Centre Services.
Disaster Recovery & Crisis Management
You can rely on us to meet your Disaster & Crisis Navigation Contact Centre Requirements
We Support & Comply with industry Associations
