Lead Generation
That Drives Real
Sales Conversations
Tired of marketing that gets clicks but no clients?
We specialise in B2B lead generation that actually results in conversations with decision-makers in Australia and New Zealand. Whether you need more qualified meetings in your pipeline or support scaling outbound sales efforts, we help you get in front of the right people faster.
What You Get
Tailored B2B Lead Generation That Delivers Real Sales Conversations
- Qualified Appointments, Not Cold Leads
We focus on quality over quantity. Every lead we generate is pre-qualified and matched to your target profile. - Industry-Specific Campaigns
Our team takes the time to understand your market, messaging, and customer pain points — so we can engage like insiders, not outsiders. - Flexible Volume & Targeting
Whether you need 20 leads a month or 200, we scale to suit your goals and sales cycle.
Our Approach to Lead Generation
Custom Strategy
We collaborate with you to define your ideal customer, messaging, and sales outreach cadence.Expert Call Teams
All calls are made by local agents trained to handle complex sales conversations with confidence.Ongoing Optimisation
We analyse performance weekly and refine scripts, targeting and cadence to improve results of your B2B lead generation campaign.
Why It Works
Real Conversations. Real Results.
We Support & Comply with Industry Associations
FAQ
Forrest Contact helps Australian businesses grow through conversation-led sales outreach, lead generation and customer engagement campaigns. Our 100% Australian-based team connects you with qualified prospects, books sales appointments and manages ongoing customer relationships to improve retention and revenue.
We’re based in Sydney, Australia, with an Australian-based contact-centre team supporting clients nationwide.
We partner with businesses across technology, financial services, logistics, professional services, manufacturing and wine sales, tailoring campaigns to meet industry-specific goals and audiences.
We’re a 100% Australian-owned and operated business. All calls, outreach and customer engagement are handled by our local team – ensuring clear communication, cultural understanding and strong results.
Our key services include:
- B2B Lead Generation & Appointment Setting
- Outbound Sales Outreach
- Customer Engagement & Retention Campaigns
- Inbound Customer Support
- Specialty Campaigns – such as Wine Sales Telemarketing and Customer Reactivation
We execute a multi-channel outbound strategy anchored in a conversation-led sales methodology. Our team engages your target audience directly by phone, building rapport, qualifying intent and securing high-quality sales appointments, ensuring each interaction contributes to measurable commercial outcomes.
Email and SMS are also used strategically to reinforce outreach efforts, which increases contact rates and improves conversion performance. This integrated approach enhances our client’s brand visibility throughout the prospect journey while driving stronger engagement and more consistent results.
To support our team of SDRs, we leverage AI as an optimisation tool – not a replacement for human engagement. Our AI-driven call monitoring and analytics provide granular insight into conversation quality, objection handling, messaging effectiveness and conversion drivers. These insights are fed back into coaching, scripting refinement and campaign strategy to continuously improve performance outcomes.
This blended model – human expertise enhanced by intelligent technology is supported by transparent reporting, measurable KPIs and a clear focus on demonstrable return on investment.
Yes. We offer inbound customer service and support solutions to help businesses handle overflow, enquiries and customer retention, delivered by our Australian team to ensure a seamless experience.
Absolutely. We regularly run short-term and seasonal campaigns such as reactivation or end-of-year outreach, designed to fill your pipeline when competitors slow down.
You can visit our website at forrestcontact.com.au/contact or call us directly to discuss your sales goals. We’ll design a campaign tailored to your business objectives and customer base.
Yes. Every client receives comprehensive performance reporting designed to provide full transparency and commercial clarity.
Clients have access to a live Power BI dashboard that tracks key campaign metrics including contact rates, conversion rates, cost per appointment, list performance, pipeline visibility, lead quality and overall ROI. This ensures real-time visibility into activity and outcomes at every stage of the funnel.
In addition, each client is supported by a dedicated Account Manager who conducts regular review meetings. These sessions include strategic insights, call listening and qualitative feedback, SDR performance coaching updates and proactive recommendations to continuously optimise campaign performance.
Yes – we act as an extension of your team, handling the first contact so your people can focus on closing deals and nurturing customers.
We operate under rigorous quality assurance frameworks and adhere strictly to the Australian Privacy Principles, ensuring every interaction meets regulatory and client-specific compliance standards. Call outcomes, data capture accuracy and agent performance are continuously monitored to maintain consistency, professionalism and data integrity.
Forrest Contact partners with ipSCAPE to deliver a state-of-the-art cloud contact and customer experience platform. Locally supported, the platform offers enterprise-grade capacity, performance and security. Through secure API integrations with major CRMs, we can enable real-time, two-way data synchronisation, ensuring accurate record management, auditability and complete transparency across all campaign activity.
A structured, human dialogue allows messaging to adapt in real time based on the prospect’s role, priorities, budget and timeline. This dramatically improves lead quality, shortens sales cycles and reduces wasted pipeline activity.
Digital channels absolutely play a role in market visibility. However, when the objective is measurable pipeline growth, higher appointment quality and stronger close rates, direct conversation with decision-makers consistently outperforms automated campaigns alone.